about the pieces shown
The pieces that you order may be slightly different than the pictures shown.Each stone is unique and different; each piece of silver has its own character. The piece pictured may have sold and I may have replaced it with another. No two handmade pieces are the same.
Unless you hear differently from me, your order will ship within one to two business days. I use usps because of my geographical location. Every piece of jewelry of $100 or more is fully insured. If you require signature confirmation, please send me a message immediately because I do not add that. There will be an additional $2.90 charge for the shipping.
You may exchange a piece of jewelry within 30 days for an item of the same price. No refunds will be given unless the piece is clearly defective and it is obviously my fault. Please contact me before sending anything. No refunds or exchanges on sale items. Payment must be made before special orders are created. No refunds or exchanges will be given on special orders.
repairs and replacements
Accidents happen. Contact me and we can discuss it.